Project Terms

The following terms of business apply to all contracts between you and LH Handyman. Acceptance of this proposal and commissioning of the project will be taken as acceptance of these terms of business, unless otherwise agreed in writing before commencing the project. Accepting any written document will be regarded as you accepting these terms and conditions.

Fees and Invoicing

Where the fees payable to LH Handyman include the cost of materials, we may invoice you in two staged payments. The first will be the total agreed fee for materials and will be invoiced at the start of the project. The remaining fee plus any additional costs outstanding will be charged on completion of the project and final presentation (or documentation). Such costs will either be included in the second invoice or will be invoiced separately.

LH Handyman will charge for supplementary expenses such as hotel, travel and subsistence cost when applicable. A handling charge of 10% will be made on all expenses

Payment of each invoice is due from you immediately and LH Handyman will be entitled to charge interest on all sums outstanding thereafter at a rate of 7% per week of the total agreed fee calculated on a daily basis (at 1% per day) payable from the invoice due date until the payment of the outstanding amount in full. Any quotation/estimate for a project made by LH Handyman will remain valid for 5 working days unless otherwise stated. LH Handyman reserves the right to adjust fees and the date of completion of the project in the event that the project proposal is altered after the project is commissioned.

Confirmation, Cancellation & Termination

LH Handyman requires written confirmation to commence a project. Once the project has been confirmed the cancellation charges set out below will apply.

If the project is cancelled by you at any time during the project [after the agreed fieldwork allocations have been made / up to 5 working days prior to fieldwork / during fieldwork / once fieldwork has been completed] you will be liable to LH Handyman for any and all direct and indirect expenses and costs incurred by LH Handyman, its officers, agents or employees and any loss of earnings or any other loss whatsoever.

LH Handyman reserve the right to refuse and/or hold any compensation or refunds of paid fees in the event of a dispute. If a dispute should arise, all matters must be handled in writing. Public discrimination of LH Handyman (whether it be electronic, written or verbal), its officers, agents or employees will result in refusal of any discussion or resolution of the dispute.

Cost assumptions

The fees quoted are estimated according to the specific project requirements, the agreed time-scale and any assumptions detailed in the proposal. If the time-scale project objectives or requirements or research approach or the assumptions on which the quote is based change in any way LH Handyman reserve the right to review the agreed fee and charge for any additional work that has resulted from changes.

LH Handyman cannot accept responsibility for delays caused by weather, transport difficulties, industrial action or any other circumstances beyond its control.

Parking

Parking must be provided. If no suitable free parking is available then customer is responsible to arrange any permit or parking fees before work commences. Any fines due to incorrect parking will be added to the total invoice. Our drivers will not park illegally which includes permit parking and yellow lines. LH Handyman reserve the right the refuse working at any time during a project if no parking is provided.

Project Completion

All fieldwork must be inspected by the customer on completion. Exceptions to this rule are if the customer has given permission to LH Handyman to commence any fieldwork unsupervised or if nobody is available to sign off on any completed fieldwork during the allotted time of completion. In the event of nobody being available LH Handyman will consider all fieldwork to be of a satisfactory standard and the fieldwork marked as complete.

Customer is responsible for checking all fieldwork is complete to a satisfactory standard, and that they are also available to sign off on the project whenever possible. LH Handyman reserve the right to refuse amendments to all completed fieldwork.

Quotes and Estimates

LH Handyman provide free estimates based on the information gathered during our visit or call. Should these circumstances change or incorrect information is given we reserve the right to alter our prices during the project. We have no fee for home or work visits, however and minimum call out fee will be charged if nobody is available during an arranged meeting time and date.